# Hollyhock Architecture Overview

**Status:** Conceptual product architecture. Exact deployed components and production topology will be published with a verified release.

## Connected care operation

Hollyhock connects inquiry, lead, consultation, client, caregiver, schedule, visit, family visibility, documentation, and operational history. Its design is care-focused and distinct from LongField's legal workflow.

## Operational areas

- Leads, referrals, consultations, follow-ups, and client transitions.
- Agency and office controls, people, roles, permissions, and audit history.
- Schedules, visits, caregiver My Day, documents, communication context, and hours.
- Controlled client/family companion access.
- Protected enrollment, offline queue preservation, safe Android update behavior, and visible recovery direction.
- Deliberately separated Approach, Location, EVV, Time, Travel, and Care Delivery events.

## Release readiness

Platform foundation does not mean every external service or release gate is complete. Accounting is deferred. External email/SMS delivery connectors remain incomplete or disabled. Production deployment, app-store publication, policy approval, reviewer access, and final physical approach acceptance require confirmation. No blanket EVV compliance guarantee is made.

## Integrations

API, export/import, webhook, EVV, payer/aggregator, schedule, client/caregiver, billing, payroll, and accounting connections require platform-specific feasibility and security review. Named services are potential evaluation targets, not claims of completed connectors.