Hollyhock Architecture Overview

Status: Conceptual product architecture. Exact deployed components and production topology will be published with a verified release.

Connected care operation

Hollyhock connects inquiry, lead, consultation, client, caregiver, schedule, visit, family visibility, documentation, and operational history. Its design is care-focused and distinct from LongField's legal workflow.

Operational areas

• Leads, referrals, consultations, follow-ups, and client transitions.
• Agency and office controls, people, roles, permissions, and audit history.
• Schedules, visits, caregiver My Day, documents, communication context, and hours.
• Controlled client/family companion access.
• Protected enrollment, offline queue preservation, safe Android update behavior, and visible recovery direction.
• Deliberately separated Approach, Location, EVV, Time, Travel, and Care Delivery events.

Release readiness

Platform foundation does not mean every external service or release gate is complete. Accounting is deferred. External email/SMS delivery connectors remain incomplete or disabled. Production deployment, app-store publication, policy approval, reviewer access, and final physical approach acceptance require confirmation. No blanket EVV compliance guarantee is made.

Integrations

API, export/import, webhook, EVV, payer/aggregator, schedule, client/caregiver, billing, payroll, and accounting connections require platform-specific feasibility and security review. Named services are potential evaluation targets, not claims of completed connectors.